Redmond School District will maintain this Frequently Asked Questions page throughout the COVID-19 closure.

Parents and community members can also visit the Oregon Department of Education’s Frequently Asked Questions for details around guidance for Oregon’s schools.


When will school resume in the Redmond School District?

At this time Governor Kate Brown has ordered all of Oregon’s K-12 schools to remain closed until Tuesday, April 28, 2020 with school resuming on Wednesday, April 29, 2020.

Will the school year be extended into the summer?

At this time, the district does not know the effect of this closure on the length of the school year. The district is in daily communication with the Oregon Department of Education to get more clarity about the school year.

How will my student learn at home during the closure?

Redmond School District is launching its continued learning plan in three phases:

  • PHASE 1: EngageRedmond Launch

On Friday, March 20th we shared our new website, EngageRedmond, which is a website created to share engagement activities for students kindergarten through 12th grade. I hope that you have found this useful in the past few weeks to keep your student’s bright minds engaged at home.

  • PHASE 2: Establishing Connections

Beginning Monday, April 6th, you can expect this website to be a central hub for communication with your student’s classroom teacher and other school staff. You can expect regular communication outreach from your student’s teachers and other school specialists on a weekly basis. This may occur by email, phone, Google classroom or other multimedia tools that will allow your student and their teacher to engage in two way communication. From the EngageRedmond website families will be able to access their school/teacher and weekly learning support plans. Teachers and school staff will be available for questions and guidance during the closure and will communicate their hours of availability to you. 

Please know during Phase 2, teachers will not be providing direct classroom instruction, taking attendance, issuing grades or providing specially designed instruction outside of the resources listed on their EngageRedmond page.

In addition, other members of your school team, including nurses, school counselors, specialists, speech pathologists, FAN advocates, and community liaisons will be working and available to support you and your family.

As we prepare for online distance learning to launch you can expect a series of communications from our district as we prepare to go live with distance learning. It is the district’s goal to quickly identify what resources both our staff and students have in access to devices, internet and other tools. 

  • PHASE 3: Distance Learning Goes Live

In mid April, our district will shift from providing supplementary education to providing Distance Learning for All. 

With this new state direction, our teachers have the ability to do what they do best—connect with every student; be allowed to provide instruction, report on progress and provide official grades; and ultimately provide our students with credit-earning options in high school for the last term of this academic year.

My family has technology and internet needs at home. How can I address this?

Your student’s teacher will reach out to you individually to identify technology barriers and how the district can support access to distance learning at home.

Who can I contact if I need technology and troubleshooting support?

For technical support at home please email engageredmond@redmondschools.org and a member of our District’s Technology Team will connect with you.

Are we going to offer packets to students in addition to online learning?

At this time the district does not intend to provide paper packets. RSD will provide distance learning for all and to support families to ensure all students have access.

Where can I find assistance with food for my student at home?

The district’s Nutrition Services Department has established food distribution during the statewide school closure on weekdays from 9:00 a.m. to 10:30 a.m. at Redmond High School. Any child 18 and under can receive a free prepackaged breakfast and lunch daily. For more information please visit our food distribution page online.

Can I choose to enroll my student in an online school option? 

Governor Kate Brown’s executive order includes a statewide closure of virtual charter schools. The district suggests that families consider these options and review the details of the closure prior to making a decision in enrolling a student online.

When will the third trimester begin for middle and high school students?

The third trimester will begin on Monday, April 13th. Principals and teachers will be in touch with students before the beginning of the trimester.

Are Redmond High and Ridgeview graduation ceremonies still going to occur as scheduled?

At this time there are no changes to the graduation schedule but the district will announce any changes to graduation ceremonies as soon as more information is available.